Professional Receptionist Diploma
39 Students
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1 Year
Access -
Level 3 - Diploma
Skill Level -
Course Certificate
Certificate -
77
Units -
2
Quizzes -
2 days, 15 hours
Duration
Professional Receptionist Diploma Description:
A professional receptionist is someone who is one of the front-liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This Professional Receptionist Diploma course consists of training in (1) organisational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and contribute to the success of your organisation.
Who is the course for?
- -> Current executive and personal assistants who want to improve their administrative skills.
- -> People who have an interest in becoming an executive or personal assistant.
Entry Requirement for Professional Receptionist Diploma:
- -> This course is available to all learners, of all academic backgrounds.
- -> Learners should be aged 16 or over to undertake the qualification.
- -> You need a good understanding of English language, numeracy, and ICT to attend this course.
Assessment:
- -> At the end of the course, you are to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
- -> Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.
Certificate of Achievement
After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.
Why choose us?
- -> Affordable, engaging & high-quality e-learning study materials;
- -> Tutorial videos/materials from the industry leading experts;
- -> Study in a user-friendly, advanced online learning platform;
- -> Efficient exam systems for the assessment and instant results;
- -> The UK & internationally recognised accredited qualifications
- -> Access to course content on mobile, tablet or desktop from anywhere, anytime;
- -> The benefits of career advancement opportunities;
- -> 24/7 student support via email.
Career Path:
The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers:
- -> Assistant Manager
- -> Entrepreneur Assistant
- -> Executive Assistant
- -> Legal Secretary
- -> Personal Assistant
- -> Receptionist
- -> Secretary.
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Receptionist 00:30:00 -
Importance of Receptionist 00:15:00
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Different Types of Receptionist & Roles 01:00:00
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Communication Skills for Receptionist 01:00:00
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Telephone Skills 01:00:00
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Listening Skills 01:00:00
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Taking Messages 00:30:00
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Presenting & Appearance 00:30:00
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Reservation Procedure 00:15:00
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Confidentiality Checklist 00:15:00
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Being Organized as Receptionist 00:15:00
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Becoming a Successful Receptionist 00:15:00
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Module One – Getting Started 00:30:00
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Module Two – Working with Your Manager 01:00:00
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Module Three – Administrative Soft Skills 01:00:00
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Module Four – Effective Time Management 01:00:00
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Module Five – Meeting Management 01:00:00
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Module Six – Tools of the Trade (I) 01:00:00
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Module Seven – Tools of the Trade (II) 01:00:00
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Module Eight – Being an Effective Gatekeeper 01:00:00
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Module Nine – Organizational Skills 01:00:00
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Module Ten – Confidentiality Guidelines 01:00:00
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Module Eleven – Special Tasks 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Executive and Personal Assistant Training Course- Activities
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Module One – Getting Started 00:30:00
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Module Two – Core Skills Required 01:00:00
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Module Three – Self-Management (I) 01:00:00
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Module Four – Self-Management (II) 01:00:00
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Module Five – Time Management (I) 01:00:00
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Module Six – Time Management (II) 01:00:00
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Module Seven – Organizing and Planning (I) 01:00:00
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Module Eight – Organizing and Planning (II) 01:00:00
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Module Nine – Communication (I) 01:00:00
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Module Ten – Communication (II) 01:00:00
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Module Eleven – Additional Challenges 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Professional Telephone Receptionist Course – Activities
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Module One – Getting Started 00:30:00
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Module Two – Opening 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Document 01:00:00
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Module Five – Basic Editing Tasks 01:00:00
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Module Six – Basic Formatting Tasks 01:00:00
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Module Seven – Formatting Paragraphs 01:00:00
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Module Eight – Advanced Formatting Tasks 01:00:00
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Module Nine – Working with Styles 01:00:00
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Module Ten – Formatting the Page 01:00:00
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Module Eleven – Sharing Your Document 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Getting Started 00:30:00
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Module Two – Opening Excel 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Worksheet 01:00:00
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Module Five – Viewing Excel Data 01:00:00
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Module Six – Building Formulas 01:00:00
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Module Seven – Using Excel Functions 01:00:00
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Module Eight – Using Quick Analysis 01:00:00
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Module Nine – Formatting Your Data 01:00:00
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Module Ten – Using Styles, Themes, and Effects 01:00:00
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Module Eleven – Printing and Sharing Your Workbook 01:00:00
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Module Twelve – Wrapping Up 01:00:00
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Module One – Getting Started 00:30:00
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Module Two – Opening PowerPoint 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Presentation 01:00:00
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Module Five – Working with Text 01:00:00
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Module Six – Formatting Text and Paragraphs 01:00:00
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Module Seven – Adding Pictures 01:00:00
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Module Eight – Advanced Formatting Tasks 01:00:00
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Module Nine – Working with Transitions and Animations 01:00:00
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Module Ten – Setting Up Your Slide Show 01:00:00
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Module Eleven – Showtime! 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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